1) Who we are

GreenBiz provides business setup and corporate services, including company formation, visas, compliance support, and related advisory services in the UAE and GCC.

2) Personal data we collect

Depending on how you interact with our website, we may collect:

• Identity & contact information: name, email, phone number, company name, nationality, and similar details you provide.
• Business enquiry details: your requested services, business activity, preferred jurisdiction, number of shareholders/visas, timeline, and other form/calculator inputs.
• Technical data: IP address, browser type, device information, pages visited, time spent, referral source.
• Cookies & similar technologies: used to support site functionality and analytics (see Section 6).

We do not intentionally collect sensitive personal data unless you explicitly provide it for a legitimate service request, and only where permitted by law.

3) How we use your information

We use your personal data to:

• Respond to enquiries, calls, WhatsApp messages, and form submissions
• Provide quotes/estimates (including calculator outputs) and service recommendations
• Deliver requested services and manage client onboarding (where applicable)
• Improve website performance, user experience, and service quality
• Send service updates, reminders, or marketing communications only where permitted and with an option to opt out at any time
• Protect our website and business against fraud, abuse, or security risks
• Meet legal, regulatory, and compliance obligations (as applicable)

4) Legal basis for processing

We process personal data only when we have a valid reason, including:

• Your consent (e.g., when you submit a form or accept cookies)
• Contractual necessity (e.g., to deliver requested services or prepare proposals)
• Legitimate interests (e.g., improving services, preventing fraud, managing operations)
• Legal obligations (e.g., compliance or record-keeping requirements)

5) How we share your information

We may share your personal data with:

• Service providers supporting website hosting, analytics, CRM, email/communications, and security
• Professional advisers (e.g., auditors, legal, compliance) when required
• Government / semi-government entities or portals only when needed to deliver the services you request (e.g., submissions for licensing/visas), and only to the extent necessary
• Authorities or regulators where legally required

We do not sell your personal data.

6) Cookies and analytics

We use cookies and similar tools to:

• Enable core website functionality
• Understand how visitors use our site (analytics)
• Improve performance and content

You can control cookies through your browser settings and (where available) our cookie banner preferences.

7) International data transfers

Your information may be processed or stored in countries outside the UAE, depending on our hosting, communications, and technology providers. Where transfers occur, we take reasonable steps to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

8) Data retention

We keep personal data only as long as necessary for the purposes described in this Policy, including:

• Handling enquiries and providing quotes
• Providing services and maintaining client records
• Meeting legal, regulatory, or contractual obligations

When data is no longer needed, we securely delete or anonymize it where reasonably possible.

9) Security

We use reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.

10) Your rights

Depending on applicable law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal exceptions)
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise your rights, contact us using the details in Section 1. The UAE’s official guidance notes data-subject rights such as correction and restriction of processing.

11) Third-party links

Our website may contain links to third-party sites (e.g., WhatsApp, social media). We are not responsible for the privacy practices of those sites. Please review their policies.

12) Updates to this Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.